Competition INFINITI Recognized As A Winner Of 2020 Consumer Satisfaction Award

January 21st, 2020 by

Now some of you may be wondering, what exactly is the Consumer Satisfaction Award? Well, the DealerRater Consumer Satisfaction Award was initiated in 2015 to highlight the top reviewed dealerships on DealerRater.com for outstanding customer service and satisfaction. Consumer Satisfaction Awards are given to a percentage of the top-rated dealerships on DealerRater.com as expressed by customer reviews for the dealership.

The Consumer Satisfaction Awards represent an addition to DealerRater’s annual recognition program for top car dealerships in the U.S. and Canada which is their annual Dealer of the Year Award.

Consumer Satisfaction Award recipients must meet the same requirements as the Dealer of the Year program:

To be considered for the Dealer of the Year Awards a dealership must have:

  • Minimum of 25 reviews on DealerRater for the calendar year
  • Average minimum star rating of 4.0 on DealerRater, with 5.0 as the highest possible rating
  • At least one review on DealerRater per quarter during the calendar year
  • Must not have been blacklisted within the calendar year

Consumer Satisfaction Awards are given to:

  • Top 10% U.S. franchise dealers based on their PowerScore
  • Top U.S. used car dealerships based on their PowerScore
  • Top Canadian car dealerships based on their PowerScore

A dealer’s PowerScore is based on its average star rating and number of reviews for each quarter of the relevant calendar year.

Competition INFINITI of Smithtown is proud to be recognized as a winner of the 2020 Consumer Satisfaction Award. Stop by our dealership and test-drive some of our beautiful new vehicles like the 2020 INFINITI Q50 or the 2020 INFINITI QX60. Schedule a service online or contact us with any questions or concerns you may have. We look forward to seeing you at our INFINITI dealership located at 587 Middle Country Road, Saint James, NY!

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