INFINITI IS PROUD TO ACCEPT AWARDS FROM J.D. POWER AND AMCI
We build all our vehicles with one thing in mind: you. From design and performance, to service, every aspect of our approach is informed by an unrelenting dedication to empowering drivers on and off the road. We’re proud to announce that our efforts have recently been recognized and rewarded with two significant industry awards.
INFINITI NAMED MOST TRUSTED LUXURY BRAND BY AMCI
Automotive consumers’ trust is hard to secure, particularly in the luxury market. INFINITI’s placement at the top of the study is a result of the trust INFINITI owners have in the quality of their vehicles and the confidence they have in INFINITI retailers.
“Delivering a truly exceptional luxury experience —from the moment a customer walks in the door, throughout the entire ownership cycle —is our top priority,” said Matt Wilson, director, Global INFINITI Client Experience. “INFINITI’s success in this study is a direct reflection of the mission of both our brand and our exceptional retailers to keep customer satisfaction at the heart of everything we do.”
Now in its second year, the AMCI “Trusted Automotive Brand Study” awards are selected based on a study done in collaboration with C Space, a global customer agency. A nationally representative sample of 2,500 owners across 34 brands participated in the study, giving a completely comprehensive understanding of where customers place their faith. The study’s results confirm that trust accounts for more than 50 percent of a consumer’s decision to repurchase or recommend an automotive brand.
INFINITI HAS RANKED “HIGHEST IN CUSTOMER SATISFACTION WITH DEALER SERVICE AMONG LUXURY BRANDS”
INFINITI’s driver-centric and passenger minded focus doesn’t just define how we build our cars, but also how we service them –and this prestigious award from J.D. Power is indication.
As part of a comprehensive study into customer satisfaction, J.D. Power determined that INFINITI ranked “Highest in Customer Satisfaction with Dealer Service among Luxury Brands”. The study was based on responses from 74,021 owners and lessees of 2015 – 2017 model-year vehicles, and clearly shows that INFINITI’s approach and dedication to service excellence stands out from the competition.
Visit Competition INFINITI of Smithtown on 587 Middle Country Road in Saint James today to speak with a Sales Consultant about leasing or purchasing the perfect INFINITI for you. Competition INFINITI of Smithtown is located near the Smith Haven Mall in Lake Grove, NY and about 15 minutes away from Stony Brook University and 20 minutes from MacArthur Airport! Call us today at 631-239-7241 to schedule your appointment. Visit our website to learn more about our inventory of new and pre-owned vehicles such as the 2021 INFINITI Q50, 2021 INFINITI QX50, 2022 INFINITI QX55, 2021 INFINITI Q60, 2020 INFINITI QX60, and so many more. Additionally, check out our Lease Specials, Service Specials, and Parts Specials.