Customer Testimonials
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Well, we tried! 🙂
Pull into the service department and right away you are greeted with a smile, and direction. Chris, my advisor = AMAZING. Every time I drop my car off, he provides me with full details on what will occur, and a follow-up text or call advising me how I should proceed. Lynn is also amazing when I pick my car up, she gets me in & out. Truly knowledgeable staff, very friendly, and Courteous. Thank you all for always providing exceptional service.
Paul was such a pleasure. Took care of my existing lease and put me in a brand new QX60. He was kind, patient, meticulous, and answered all of my questions. Dealership is friendly, clean, and overall excellent service. Very happy!
EXCELLENT SERVICE. NICK DID A WONDERFUL JOB KEEPING ME INFORMED.
Quick, Seamless and Professional.
This dealership is great! Everyone was so friendly! Ariel was amazing! So happy with my Qx60!
On May 5, 2023 I accompanied my Grandson to this dealership to purchase his dream car; A Q-50. This being his first car, he was very excited and very-very nervous. We were greeted and treated by the two most charming car dealership employees I have ever met in my life. Vinny Q and Darlene bent over backwards to make sure we understood every detail of the purchase. Thank you to them both.
Could not of been a better experience. Great product knowledge. Unbelievable Service. I will highly recommend to all ! Thankyou
This is my 11th INFINITI vehicle since 1992 leased or purchased from Competition. The best. Could not be more satisfied.
Excellent experience buying a Certified Pre-owned INFINITI with Cordell and team. Very professional and responsive team, answered all questions and I drove off with the car about 2 hours after arriving.
This is my second lease with Paul, he couldn’t have been more responsive to me. He doesn’t miss one detail and explained every feature, then signed me up on the app so it functioned the second I signed, just an easy process all in all. Since Covid, buying or leasing a new car has been out of reach for so many, including me, but INFINITI has the best programs out there right now. Looked at Jeep Buick and VW, all considerably higher monthly payments for vehicles with lower sticker prices. You will not be disappointed if you go ...
Exceptional service from initial phone call who expedited same a day appointment to the service technician accepting the vehicle on to the service representative Vincent - all professional and pleasant who provided help all along throughout the vehicle service -I could not have been more pleased with the experience and for fitting me in.Vehicle was washed and ready to go when completed.
Nick Gasparro went "above and beyond" at my Service appointment today.
Always a great experience! Great staff and salesman Paul is wonderful
Vanessa and Rob were fantastic! They were very helpful, thorough and reliable.
Purchased my second certified pre-owned INFINITI from Competition. Vinny in sales and Darlene in finance were upfront with pricing and made the entire process stress free. I highly recommend this dealership to anyone looking to buy an INFINITI!
It is so nice to know that buying a car can actually be an enjoyable experience! My encounters with Competition INFINITI could not have been better. Having experienced the stresses and difficulties with other auto dealers in the past, I went in with my guard up. But this was night-and-day different than others. The entire staff, from the receptionist through to Management were so friendly, courteous and accommodating that I was completely shocked at how great the experience was. Cordell, Rob and Darlene were an absolute pleasure to work with throughout the entire process and all provided some of the ...
It is so nice to know that buying a car can actually be a wholly enjoyable experience. My encounters with Cordell and Rob at Competition INFINITI could not have been better. Having experienced the stresses and difficulties with other pre-auto dealers in the past, I went in with my guard up. But this was night-and-day different than others. The entire staff, from the receptionist through to Management were so friendly, courteous and accommodating that I was completely shocked at how great experience was. Cordell, Rob and Darlene were an absolute pleasure to work with throughout the entire process and all ...
Very professional
I always enjoy going to infinity as everyone is always helpful and very friendly
From the moment I walked into the dealership, I felt at ease. The front end reception staff were delightful, attentive and friendly. Darlene Titus was an absolute pleasure from my first phone call to completion. She was patient, kind, knowledgeable, and professional while guiding me through my may questions and options. The whole transaction was seamless. True Customer Service is alive and very well done at Competition INFINITI.
This dealership is truly amazing in all aspects. The level of professionalism is just outstanding.
This is my second car from this dealership. And for good reason! For starters just walking in to the dealership feels like luxury. The staff always greets you with a smile and are so welcoming. Anthony and Rob were amazing. Left the dealership with a beautiful qx60 and a huge smile on my face! They never disappoint! Run don’t walk to this dealership!!
Absolutely amazing experience at Competition INFINITI. Rob, Joe & Anthony were wonderful along with the front desk staff. Painless experience ! Thank you again. They make you feel like Family.
The service at Competition INFINITI is the best Elton Alvarez and his staff are extremely accommodating and always professional never am I hesitant to leave my car in their hands .Highly recommend them
Beautiful showroom with knowledgeable group of people.The car I purchased was elegant and prepped nicely.
This dealership is really good. Since you enter to this building the receptionist is very friendly. If you have to wait you can serve yourself a cup of coffee from a Starbucks machine. Everyone is very friendly and helpful. Ariel was so nice and that make me to get the new INFINITI QX-60 2023.
Very best service! Thank you
We had an amazing experience at INFINITI Smithtown!! The staff was knowledgeable, patient and very helpful when it came to making our decision to lease a QX60. We were there much later than their closing time and they didn’t rush us at all. I highly recommend INFINITI Smithtown for your next car!!!!
Tyler and Darlene are amazing people. They went above and beyond to make sure I drove home in my new car. Competition INFINITI looks amazing and the staff is very professional. This is definitely the place to go if you need a new car.
Paul could not have been more informative and accommodating. Having had multiple experiences at a variety of dealerships including INFINITI in the past, this was hands down the best yet.
Excellent service and customer service by all personnel at competition infinity Nick did a great job insuring my service concerns were fully completed thanks
Was very satisfied staff was very informative on the work that was done on my car
Buying a new car is usually a big hassle. This is the second new car I have purchased here and I can tell you that Paul M. and Darlene T. made this experience a pleasure. I have also used Competition for service and was very satisfied. I would highly recommend this dealership.
I recently leased 2023 Q50 Red Sport 400, Black Opel Edition from Competition INFINITI. Special kudos to Rob, Cordell, and Darlene, in Sales for their diligence, professionalism and accommodation so I could secure this mesmerizing vehicle. Brian, the service advisor, was all over the car to make certain I would be totally satisfied.
Great experience love dealership so much this was my second purchase. Darlene and Cordell are wonderful
I have recently purchased my second vehicle from Competition. I have only praise for the entire experience. This time I was helped by Cordell and Darlene and they both made the transaction extremely pleasant. They took the time to explain every detail to me and were ready to answer all my questions. I know that they and the whole staff will be there for me at any time in the future. Thanks so much!
Awesome
A straight forward and honest dealership from the salesman through the sales manager, finance manager and service manager. Highly recommended.
I started my day test driving across the street and ended the day leasing with INFINITI with a deal that could not be beat. A month later and I still feel like royalty getting in my QX50 every morning. The lumbar support is unchallenged. The panoramic roof brings joy to my days. Every staff member I worked with made me feel at home. Super grateful and proud to drive this car.
Vinny Q. and Darlene T. we're a blessing. Extremely professional and personable! I would recommend Competition INFINITI to family and friends.
Darlene and Cordell are great extremely helpful gets the job done personable Cordell explained every feature in the car. Love the experience of purchasing with these two Leading the charge
The service team was excellent.
I am so impressed with Competition INFINITI in all aspects from the purchase of my beautiful car to the service department. The entire staff are professional, courteous, and efficient.
Very professional and always give the best experience. Tyler is very helpful in choosing your vehicle
Vinny Q as my Sales rep was a blessing for me, 100% love how he took care of me when I needed to purchase my vehicle. There is nothing bad I can say about my experience. He is what I would called a 1 of a kind person. He was patient, answer all my questions, great advice, follow-up with me and a lot more. He simply make me feel special. I would recommend going to Vinny Q if you are in a need for great service. I cannot leave without mentioning Darlene T. in finance, she was AWESOME. Well prepared and patient ...
my salesperson at competition Vinny q- was great, nice and helpful i bought the truck because he was a very good guy-gentleman and his service was great. he pushed me to buy the car and i agreed i made a good choice john robles
Once again Competition INFINITI came through with great service in my 2021 GX50.
Overall I was pleased with the service and the courtesy of the salesman, Tyler S. Thanks.
Vinny Q and Darlene were absolutely exceptional and made my experience of buying a car a pleasure. I was at ease and they were so friendly and helpful and professional.
5 starts all around for this dealership! Friendly staff. For those of you that read reviews. I hope this helps! I originally leased my QX60 from Massapequa however when the lease was up they were not willing to earn my business. Which says a lot to me. We decided to go with COMPETITION INFINITI and we were not disappointed. They listened to us and delivered on our expectations. They made the process seamless. I would definitely recommend this dealership. I’m pretty sure everyone there is great however we worked with Eddie (awesome) Joe (super awesome) and Darlene ( amazing). Thank you ...
Very nice ! and helpful people!! They go out of they way to be helpful and make customers comfortable
Third car I've leased from them. Always happy with sales and service, loaner car whenever I request it.
I just purchased my second Q60 from this dealership. I have nothing but praise for everything they have done for me. It was so easy to look up the car I wanted online and to start the process right there. I was promptly called about it and immediately set up an appointment to see it. They couldn't have been more professional every step of the way from the test drive to the paperwork to the tutorial about learning of all the new technology. It was a pleasure and I thank everyone so much!
One of the best services you will find at a dealership. Very straightforward and has no hidden details. Very professional workers and good communication. I look forward to working with them and would 100% recommend coming here!
I had nick as my service advisor and he was amazing helped me with everything stayed in touch with me throughout the process and went above and beyond to get my car fixed! Ty for everything
good service , positives experience Ms Vanesa did a wonderful job , no hidden dealings , I expected some complimentary service offers
I recommend the place is very clean. Chris Aleman helped me with my problem with my INFINITI and always explains the whole situation and looks for a way to help in the service and all the staff are very friendly..
Although I have three INFINITI dealers within 10 mile radius I prefer taking my QX60 to Competition INFINITI which is about 45+ miles away. I find the service department honest. They never try to sell unnecessary services and do a fantastic job fixes the issue or regular service each time. Leaps and bounds better than INFINITI of Manhasset service department.
The team at Competition INFINITI made the whole expereince from start to finish a very easy and smooth process thank you to the whole Team!!
Chris aleman is great in the service department!
Great customer service from service manager Nick
Ariel was my car salesman and he was wonderful! Very professional, knowledgeable, and was awesome to work with. I purchased a pre-owned vehicle and couldn’t have asked for such an easy process. Joe the pre-owned manager was also great. I will definitely be purchasing from them in the future. Unfortunately in the service center Brian is very unhelpful and rude when I went to pick up my car.
Very thorough and professional. Courteous staff , beautiful show room .
Brain was a terrific service agent who was responsive. The work performed was excellent and appreciated the video demonstrating the issue.
Brian the service manager was excellent. He communicated very well every step of the process. Answer the phone immediately when I called and everything he said what happen did. Fantastic experience.
A pleasant experience from beginning to end. I have never had my vehicle serviced by the "dealer" because rumor has it you'll pay triple and there's no 'all in the family' feel. WRONG, well at least for Competition INFINITI. three mechanics were unable to diagnose my steering/wheel issue. They did within an hour. My service rep Nic was the absolute BEST. He held my hand, explained everything, the prices were fair, he even put in extra effort to SQUEEZE what little he could out of the warrant folks. Great communication all around. The staff were ...
Had a service visit at Competition Infinity, just an oil change and general inspection. Met with Vincent, a service rep who was very friendly and professional. He kept me informed of progress on the service and I was pleasantly surprised that the work including a car wash went so quickly. I have always brought my Infinitis to Competition and appreciate the professional service and friendly attitude of their service reps like Vincent. He represents Competition INFINITI very well.
The staff was very professional. The space was clean and inviting.
Amazing service
At least my vehicle at this dealership and now I finance it and I absolutely love the friendliness the staff provides and service I got on my infinity red sport. I am a huge car enthusiast so really happy to use their services and look forward to getting another vehicle here in the future.
Service advisor Bryan Flynn 👍🏾👍🏾👍🏾
The service department has been a pleasure to work with when I bring in my truck. Mike was extremely professional and always kept me updated with what was going on. He also sent me videos as to what was done. So happy I purchased an INFINITI.
COMPETITION INFINITI PARTS AND SERVICE DEPARTMENTS TRULY PROFESSIONAL AND THEY DO A GREAT JOB!
Every step was professional. Starting with the online help to the actual one on one with the salesman .
I have been an INFINITI customer for over 15 years. This was my first time since moving out to long Island dealing with INFINITI of Smithtown/St James. I was extremely happy my sales rep Eddie as well as his manager Rob!
Competition INFINITI of Smithtown Service Department and Service Advisor Brian Flynn is definitely the best in the business.
Vinny q and Darlene from the Smithtown NY location are absolutely amazing. They helped me with buying my q50 and they were so helpful and truly cared about my needs. I’m so happy I decided to come to this dealer and got the chance to work with them! They are the reason this process of buying a car was so simple and not as stressful as I thought it would be!
Visit Competition INFINITI of Smithtown on 587 Middle Country Road in Saint James today to speak with a Sales Consultant about leasing or purchasing the perfect INFINITI for you. Competition INFINITI of Smithtown is located near the Smith Haven Mall in Lake Grove, NY and about 15 minutes away from Stony Brook University and 20 minutes from MacArthur Airport! Call us today at 631-239-7241 to schedule your appointment. Visit our website to learn more about our inventory of new and pre-owned vehicles such as the 2021 INFINITI Q50, 2021 INFINITI QX50, 2022 INFINITI QX55, 2021 INFINITI Q60, 2020 INFINITI QX60, and so many more. Additionally, check out our Lease Specials, Service Specials, and Parts Specials.