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Well, we tried! 🙂
I brought my vehicle in for an inspection, navigation update and the vehicle serviced. I found the representative to be thorough and professional. Everything was explained to me before service along with the cost. I was also given a ride home. The vehicle was ready the same day.
My experience at the dealership was all positive . I was treated very nice and everyone I dealt with was very professional.
Great dealership. To my sales guy Vinny Q and Brian F in service-they’re simply awesome. Always there to do the right thing. I drive from Nassau to go there.
Fast and wonderful customer service. Recommend them to everyone!
Fantastic service at Competition INFINITI in Smithtown NY . Very clean , professional & most of all prompt
Competition INFINITI is truly amazing! I have been going to Smithtown INFINITI for years now and they never disappoint .Their staff is truly Knowledgeable & Professional and their attention to all details of the car purchasing process is impeccable . Their Service Department is also a great place to bring your vehicle for service they make for a great team ! Thank you again Cordell Rob and Darlene ! Thank you again Cordell Rob & Darlene !
Tyler was amazing. Very knowledgeable about the vehicles we were inquiring about. Made sure we were satisfied
(Translated by Google) Ariel Umanzor is an excellent person, very kind and very professional, we feel super happy. Thank you very much Ariel, When you go to the INFINITI competition, look for Ariel. (Original) Ariel umanzor excelente persona, muy amable y muy profecional, nos sentimos super contentos. muchas gracias Ariel, Cuando vallan a competition INFINITI buscar Ariel.
Nos sentimos muy contentos con su atencion, especialmente con ariel umanzor excelente persona muy profecional.
Hands Down best Dealer Service Center on the Island!!
Competition INFINITI is my go-to for all my service needs! I am always pleased with the service provided! The staff is pleasant and accommodating!
Cordell, our salesman, was very knowledgeable. He listened to us and there was absolutely no pressure. The manager worked with us and was very fair with the deal. Everyone we encountered was helpful and accommodating. We love our new QX60 and highly recommended Competition INFINITI.
Had a very positive experience everyone in service was polite and they did a great job on my car!:)
My salesperson Vanessa was extremely helpful and very knowledgeable. I highly recommend using her if your in the market for an Infinity
Very knowledgeable sales staff that does not use pressure sales tactics. They use knowledge and a great deal to sell their product.
This is my sixth INFINITI with Competition INFINITI and I have never experienced anything but full professionalism from the moment you walk in the front door. My Sales Consultant was Anthony Quintanilla and he went above and beyond to make sure that all my requirements and needs were addressed. Anthony is a true professional and understands the various options and was able to set me up with what i needed. He was a pleasure to work with.
Whenever I have to bring in my vehicle in for a scheduled or unscheduled repair service. Competition treats me like a valued customer. My thanks to Vincent Alvino and John Males, and all employees at Competition for making my recent vehicle repair timely and efficient.
Excellent service staff very helpful and knowledgeable.
Competition INFINITI is a dealership with high standards and extreme integrity. I purchased a certified pre-owned vehicle from Competition and couldn’t have had a better experience. Anthony Quintanilla was my sales rep. He is a consummate professional and treated me like family. Additionally, special thanks to Joe Campo the Sales Manager for helping to make my purchase go as smooth as possible. I highly recommend anyone looking to purchase a vehicle, make your first stop to be Competition INFINITI!
The customer service here was amazing. I recently purchased my 2 vehicle from here!
This visit we had Chris as our Service rep. He was professional, courteous & friendly. Everything we came in for was taken care of.
Great staff and service Cordell was very professional and gave us true guidance to choose our car. Very pleased with service
Great staff and service Cordell was very professional and gave us true guidance to choose our car. Very pleased with service
The people who work for Competition INFINITI are a class act. They are warm welcoming and accomadating to your needs. I have been a client with them for over 20 years because of how I am treated there. My consultant was Vanessa Caruso who I have dealt with in that time frame and who has always impressed me with her knowledge of all the INFINITI vehicles and the perks that go along with the vehicles. She is incredibly talented as a consultant and is a consummate professional at her job. She always puts me at ease and in the end I ...
Im totally in love with this dealership the salesman Vinny Q and Darlene Titus buisness manager made buying my QX60 so easy when i say i love my car i truly mean it 6 months ago i purchased a bmw which i wasnt happy with at all. Thanks to INFINITI im in Love with my new car.
Service is always great and service advisors are very professional and great to deal with.
I had the best experience with INFINITI the communication the sales man and the finance woman was so awesome i recently purchased a vehicle with BMW 6 months prior the worst experience when i tell you i love my INFINITI i mean it you gotta get one.
The ONLY place I go for my vehicles. They make leasing a vehicle so easy. Their customer service is 5 star. They always make me feel like a VIP. Don't waste your time at other dealers. Come to Competition INFINITI.
Competition INFINITI is a beautiful dealership. Everyone was extremely professional. Paul did an excellent job helping us find the perfect car for our family.
I HAVE INFINITI SO I WANTED ANOTHER ONE WE VISITED THIS DEALER THERE SALESMEN (VINNY Q)WAS GREAT KNOWLEDGEABLE,POLITE,AND FRIENDLY HE WAS THE MAIN REASON I PURCASED MY CAR FROM THIS DEALER.THEN I WHEN TO HAVE IT FINANCED AND SPO KE WITH DARLENE TITUS (BUSINESS MANAGER) SHE WAS SO NICE AND POLITE ALSO KNOWLEDGEABLE AND HELPFUL ALL TO SAY THEY WERE GREAT.
Paul Matriciano is the best!! Honest. Educated about all cars and all around great guy.. Call for Paul. Competition INFINITI Smithtown
I’m not usually one to write reviews but my salesman Cordel was absolutely great. He was very helpful and patient with us, and it did not feel like your usual car dealer experience.The process was very easy from start to finish. Darlene in finance was also great too. Thank you.
Always a good experience when dropping off my car for service. No complaints. I like the fact that I get a text and video of my car and feedback from the mechanic. Good job...all the way around. Thanks very much .
The staff were very efficient and professional. Showed interest for my concern and finished my car in less than the time promised.
We had such an amazing experience with Tyler Singleton! I had came into the dealership with a lease price, and model in mind and Tyler really met every expectation. He was super helpful, knowledgeable, and really knew his Inifitini Models. I really appreciated him not pressuring us and working diligently getting all the details and information without spending hours upon hours(you could spend a whole day in a dealership). We came to an agreement and what was agreed upon stayed true, there were no surprises. The front desk staff was so pleasant and Doreen was so friendly doing our ...
I absolutely love Competition INFINITI!!! Whenever my car needs service, they don't just fix the issue. They make sure everything is working properly. Their customer service is phenomenal!! I'm referring everyone I know for that reason!
Great experience! My salesperson Cordel and the sales manager Joe made me feel totally at ease . I will certainly recommend friends and family to use this dealership in the future.
Great customer service and very quick to perform maintenance on my Infinitifi.
Our salesman, Cordel, was very helpful and patient with us as we were shopping for our vehicle. We came in right around closing and he never made us feel rushed . The process was very easy from start to finish. Darlene in the financial office was wonderful as well. Can’t say enough about this dealership!
Wonderful customer service very knowledgeable very helpful. Vinny, Q, understanding, dependable, compassionate Darlene Titus very good financial advisor. Did a great job I would recommend competition Infinity for anyone who is looking to purchase a car work with Vinny, Q and Darlene Titus that’s the dream team
Professional,fast and courteous.Kept me informed every step of way.
Always a pleasure getting my car serviced here at competition INFINITI from the friendly staff to the speedy service they provide they just can’t be beat
Came in just looking to possibly trade another infinity, was not really sure what I was going to do. Eddie showed my a few different models to look at. Have to say the sales team worked with me and drove out with a QX50. Verry happy with the service and the distance Eddie went.
Always very accommodating and great , pleasant, attentive staff when getting repairs.
Impeccable service. I had a flat tire on 495. Bought it in and they replaced the tire. I had my car back in a few hours.
Upon arrival at the dealership, I found everyone to be friendly , courteous and knowledgeable during my time there.
Great experience to get my new infinity Qx60 great service and easy delivery eddie was great
First time INFINITI owner and I have to say that the service alone is worth every Penny! My service advisor Christopher was beyond knowledgeable, friendly and went above and beyond every step of the way.
We would recommend Competition INFINITI and our sales consultant, Eddie Figueroa to anyone interested in a new vehicle. The entire lease process from negotiation, to delivery of the vehicle was handled with utmost professionalism and straightforward communication. Sincerely, Pamela Halpern
Great experience. They understand that details matter. Not common In dealers, but this place is in point.
This is my 5th vehicle leased with competition INFINITI, they are always professional and courteous and their door to door service is wonderful.
Ariel , Cordell and Rob were a huge help & I am a happy customer! What a personal and detailed group and they helped me in my decision making tremendously. I would highly recommend going to this dealership- this is my 7th car! This is my favorite experience to date. Thank you!
The professionalism and courtesy of our sales consultant Eddie Figueroa exceeded our expectations throughout the entire process of our lease return and purchase of our new INFINITI. The entire staff from receptionist, management and delivery went above and beyond to provide us a great vehicle shopping experience.
The service was excellent. Cordell was attentive, patient, and honest. He made sure I understood everything about the car before I left the dealership, which I greatly appreciated. Also, I wasn’t pressured into making a decision, and there were no hidden fees.
Excellent dealership! Kind, knowledgeable staff. I have used them for years. Very satisfied! Really enjoying my Q50!
Nick and the team did an excellent job fixing my sunroof. We were in constant contact and he kept me informed with any updates. He was extremely easy to work with. Thank you!
There isn't enough room here to really do this dealership justice. My experience relates to the purchase of a certified pre-owned QX60. I didn't even WANT to buy a new car, but some guy in a pink jogging suit totaled my 2013 Acura TL, unfortunately while I was inside of it. So I had to get a new-to-me car. I don't have to tell you this dear reader, since you're reading this review on the internet, but the car buying process has gone the e-commerce route and I don't think we're going back. Competition INFINITI ...
Excellent customer service. All the staff was friendly. Cordell was very knowledgeable and helpful. He made the experience very pleasant.
The service was excellent and very courteous professional. The management and sales person worked with me until I was comfortable with the deal.
Best car experience! Tyler and Darlene were such a pleasure to work with! Happy, informative, and no pressure! I test drove many cars. If you are in the market, do not forget about the Inifiniti and the team at Competition! Highly recommended.
Key drop off was easy to use. Got a call first thing in the morning and Brian from service was clear about what was being done and how much it would cost. Got car back within few hours and it’s running great.
From start to finish, Eddie and the team at Competition INFINITI did a great job!! We were very happy with the experience and love the new QX60.
Pull into the service department and right away you are greeted with a smile, and direction. Chris, my advisor = AMAZING. Every time I drop my car off, he provides me with full details on what will occur, and a follow-up text or call advising me how I should proceed. Lynn is also amazing when I pick my car up, she gets me in & out. Truly knowledgeable staff, very friendly, and Courteous. Thank you all for always providing exceptional service.
Paul was such a pleasure. Took care of my existing lease and put me in a brand new QX60. He was kind, patient, meticulous, and answered all of my questions. Dealership is friendly, clean, and overall excellent service. Very happy!
EXCELLENT SERVICE. NICK DID A WONDERFUL JOB KEEPING ME INFORMED.
Quick, Seamless and Professional.
This dealership is great! Everyone was so friendly! Ariel was amazing! So happy with my Qx60!
On May 5, 2023 I accompanied my Grandson to this dealership to purchase his dream car; A Q-50. This being his first car, he was very excited and very-very nervous. We were greeted and treated by the two most charming car dealership employees I have ever met in my life. Vinny Q and Darlene bent over backwards to make sure we understood every detail of the purchase. Thank you to them both.
Could not of been a better experience. Great product knowledge. Unbelievable Service. I will highly recommend to all ! Thankyou
This is my 11th INFINITI vehicle since 1992 leased or purchased from Competition. The best. Could not be more satisfied.
Excellent experience buying a Certified Pre-owned INFINITI with Cordell and team. Very professional and responsive team, answered all questions and I drove off with the car about 2 hours after arriving.
This is my second lease with Paul, he couldn’t have been more responsive to me. He doesn’t miss one detail and explained every feature, then signed me up on the app so it functioned the second I signed, just an easy process all in all. Since Covid, buying or leasing a new car has been out of reach for so many, including me, but INFINITI has the best programs out there right now. Looked at Jeep Buick and VW, all considerably higher monthly payments for vehicles with lower sticker prices. You will not be disappointed if you go ...
Exceptional service from initial phone call who expedited same a day appointment to the service technician accepting the vehicle on to the service representative Vincent - all professional and pleasant who provided help all along throughout the vehicle service -I could not have been more pleased with the experience and for fitting me in.Vehicle was washed and ready to go when completed.
Nick Gasparro went "above and beyond" at my Service appointment today.
Always a great experience! Great staff and salesman Paul is wonderful
Vanessa and Rob were fantastic! They were very helpful, thorough and reliable.
Purchased my second certified pre-owned INFINITI from Competition. Vinny in sales and Darlene in finance were upfront with pricing and made the entire process stress free. I highly recommend this dealership to anyone looking to buy an INFINITI!
It is so nice to know that buying a car can actually be an enjoyable experience! My encounters with Competition INFINITI could not have been better. Having experienced the stresses and difficulties with other auto dealers in the past, I went in with my guard up. But this was night-and-day different than others. The entire staff, from the receptionist through to Management were so friendly, courteous and accommodating that I was completely shocked at how great the experience was. Cordell, Rob and Darlene were an absolute pleasure to work with throughout the entire process and all provided some of the ...
It is so nice to know that buying a car can actually be a wholly enjoyable experience. My encounters with Cordell and Rob at Competition INFINITI could not have been better. Having experienced the stresses and difficulties with other pre-auto dealers in the past, I went in with my guard up. But this was night-and-day different than others. The entire staff, from the receptionist through to Management were so friendly, courteous and accommodating that I was completely shocked at how great experience was. Cordell, Rob and Darlene were an absolute pleasure to work with throughout the entire process and all ...
Visit Competition INFINITI of Smithtown on 587 Middle Country Road in Saint James today to speak with a Sales Consultant about leasing or purchasing the perfect INFINITI for you. Competition INFINITI of Smithtown is located near the Smith Haven Mall in Lake Grove, NY and about 15 minutes away from Stony Brook University and 20 minutes from MacArthur Airport! Call us today at 631-239-7241 to schedule your appointment. Visit our website to learn more about our inventory of new and pre-owned vehicles such as the 2021 INFINITI Q50, 2021 INFINITI QX50, 2022 INFINITI QX55, 2021 INFINITI Q60, 2020 INFINITI QX60, and so many more. Additionally, check out our Lease Specials, Service Specials, and Parts Specials.